Your Diplomatic Card is your personal VAT card. Pay 0% VAT on the spot in 550+ connected stores, or upload any other invoice and we recover the VAT.
Sign up online. We verify your accreditation and issue your card within days.
Sign upFind one of 550+ connected stores and buy VAT-Free on the spot, also online at MediaMarkt.be.
Find storesStore not connected? Upload the invoice in the Client Portal. We do the rest. The mobile app follows at the end of September.
Submit invoicesOne card, two routes. Connected stores deduct VAT at checkout. Everywhere else, we recover it afterwards.
Show your card in one of 550+ connected stores and pay 0% VAT on the spot. Nothing to reclaim. Online at MediaMarkt.be.
Store not connected? Ask for an invoice in your name, upload it in the Client Portal and we recover the VAT, anywhere in Belgium. The mobile app follows at the end of September.
We verify your accreditation with FPS Finance. Your card is issued within days.
Show your Diplomatic Card in one of 550+ connected stores. The store knows what to do.
The store deducts the VAT. We validate the transaction with FPS Finance and settle with the store.
Not every store is connected yet. No reason to pay VAT: ask for an invoice, upload it and we handle the rest.
A full invoice, not a receipt: your name, address and the store's VAT number. See our invoice checklist.
Upload a photo or scan of the invoice in the Client Portal. We process it and submit it for validation. From the end of September you can also do this in the mobile app.
FPS Finance validates the exemption. We send the invoices to the stores weekly; they have two months by law to repay the VAT.
Under PRIME we pay you at the end of the month the store repays. If a store is slow, we keep chasing.
From the end of September: show your digital card, upload invoices in seconds and follow every refund from validation to payment.
No hidden costs. Rates apply to the VAT-inclusive invoice total. Choose Basic, or PRIME for fast refunds, priority processing and exclusive discounts.
Enter an amount and see what comes back with Diplomatic Card and with the two other providers in Belgium.
VAT in this purchase (21 %):
€ 260,33
Diplomatic Card
0% VAT at the checkout
Expected refund
€ 237,83
Competitor 1
Pay VAT, refund later
Expected refund
€ 230,33
Competitor 2
Pay VAT, refund later
Expected refund
€ 230,33
Competitor rates as published, checked September 2026.
Prices changed? Let us know →What diplomats say
“
Diplomatic Card is providing the best customer service of any company I had interactions with. Congratulations.
Diplomat in Brussels
Private Use client
“
I am positively impressed by the reactivity of your company. Thanks for solving the problem and sending me a new card.
Diplomat in Brussels
Message to the Support Desk
“
It's time to say goodbye to my blue card, with which I shopped at ICI Paris this week. It's hard to say goodbye to a friend I have never met in Brussels, but who helped me a lot when I needed it. Thank you so much.
Diplomat leaving Brussels
Private Use client, September 2026
From messages to our Support Desk, published anonymously.
PRIME · Members onlyPRIME is more than fast refunds. Partner stores offer exclusive discounts, and several times a year we host private shopping days.
For accredited diplomats and entitled staff in Belgium. Not sure? Register and we check your entitlement with FPS Finance first.
Diplomats and staff of Missions with the “Tax package”, and of International Posts, shop 0% VAT-Free for private use.
Non-diplomatic staff of SHAPE, NATO, the European Commission and other institutions may qualify under their institution's regime. We check your entitlement. Military personnel and members of international organisations who buy with Certificate 151 have their own VAT refund service.
Check my entitlement →C151 service for military and international staff →Official use runs under Certificate 151: 0% VAT e-invoices via Peppol and C151 forms completed for you. See our Missions service.
Go to Missions →The most common questions. More in the full FAQ, or ask our Support Desk.
Mon–Fri 9:00–17:00 · +32 2 402 30 93 · info@diplomaticcard.beRegister online, choose Basic or PRIME and sign the mandate. After validation by FPS Finance your card is produced the next Monday and reaches you that week.
Register nowOnce FPS Finance has validated your affiliation and you have signed the mandate. Cards are made every Monday and reach you the same week. From the end of September the digital card is also available in the mobile app as soon as your account is active.
A full invoice, not a receipt: your name and address, the store's VAT number, date and VAT amount. See our invoice checklist.
Rates apply to the VAT-inclusive invoice total, never to the VAT alone. The PRIME 1.5 % VAT-Free rate has a 4.50 € minimum per transaction.
PRIME: invoices go to the stores weekly, stores have two months by law to repay, and we pay you at the end of the month we receive it. Basic: paid after 6 months minimum. Slow store? We keep chasing.
Yes, at MediaMarkt.be, the first online 0% VAT-Free store in Belgium. Log in to your account and shop from home.
