Not every store is connected yet. Ask for an invoice in your name, upload it in the Diplomatic Card app or the Client Portal, and we recover the VAT from the store, anywhere in Belgium.
In 550+ connected stores you never pay VAT at all: Diplomatic Card is the only service in Belgium where diplomats pay 0% VAT directly at the checkout. VAT-Refund covers every other store.
Show your card or the digital card in the app, confirm with the 4-digit SMS code and pay without VAT. Nothing to upload, nothing to wait for. Also online at MediaMarkt.be.
Find a connected store →You pay the VAT in the store, ask for an invoice in your name and upload it. We have the exemption validated by FPS Finance and recover the VAT from the store for you.
How the refund works →Six steps, of which you do two. You follow every step live in the app.
Your first invoices are validated from the first day of the month after you subscribe. Switching from another provider? FPS Finance applies a transition period of two months.
A correct invoice is the only thing that can slow a refund down. Check it at the counter, before you leave the store.
Not sure? Upload it anyway: we check every invoice and tell you what to do if something is missing.
VAT-Refund applies to movable goods for your personal use and that of your registered family members. Goods that become immovable, services of any kind, food and beverages are excluded. The minimum is 125 euro excluding VAT per invoice.
Your privilege depends on the reciprocity rules set by the Belgian VAT administration, so it can differ from one Mission to another. Your Protocol Office knows what applies to you.
Family members registered at the Protocol with an MFA ID card, over 18 and without Belgian nationality, share your privilege: their invoices are made out in your name. Purchases in another EU member state and the purchase of a car follow the Certificate 151 procedure.
The payout month depends on when the store repays the VAT, not on the day you upload. Stores have two months by law.
Example: you upload an invoice in March and the store repays in May. With PRIME the VAT is on your account at the end of May; with Basic six months later, in November. Our prices are the same for every diplomat; get them by e-mail.
Diplomatic Card is the only VAT service for diplomats in Belgium with its own mobile app. Your digital card, the upload of invoices and the status of every refund, in one place.
Available now for iPhone and iPad on the App Store. Google Play follows soon. On a computer, use the Client Portal.
Yes. With Diplomatic Card you upload the invoice of any store in Belgium and we recover the VAT for you after validation by FPS Finance. In 550+ connected stores you do not even need a refund: you pay 0% VAT at the checkout.
Stores have a legal period of two months to repay the VAT. With PRIME you are paid at the end of the month in which the store repays; with Basic six months after that month.
125 euro excluding VAT per invoice, which is 151.25 euro including 21% VAT or 132.50 euro including 6% VAT.
Yes. Diplomatic Card is the only VAT service for diplomats in Belgium with its own mobile app, available for iPhone and iPad; Google Play follows soon. You can also use the Client Portal on a computer.
If something can still change the outcome, we e-mail you what to do. The reason is in the app and the Client Portal. Upload a new declaration with the corrected document rather than the same invoice again.
Yes. Tell your current provider that you end the contract, with us in copy, and register with Diplomatic Card. FPS Finance applies a transition period of two months before new invoices are validated.
More answers in the FAQ or from our Support Desk, Monday to Friday 9:00 to 17:00, +32 2 402 30 93, info@diplomaticcard.be.
One card, one app and one account for every purchase in Belgium. Register in a few minutes; we check your entitlement with FPS Finance first.
