Offer 0% VAT at the moment of purchase. Join 600+ connected stores serving 5,600+ diplomatic clients in Belgium, with validated transactions, guaranteed settlement and no paperwork at the checkout.
Connect today and let your diplomatic customers pay 0% VAT on the spot. Contact our Support Desk for the agreement and transaction fee.
Apply todayAlready connected? Register a VAT-Free sale in the web application. The customer's card is validated instantly.
Register transactionFollow up all transactions, download E-Certificates and documents, and answer VAT refund requests.
Login PortalDiplomats are entitled to buy VAT-Free, but only where the store can apply it. Connected stores win the purchase. Others send the customer home with a refund form.
The largest diplomatic client network in Belgium (75% of all accredited diplomats and 99% of Missions) shops with the Diplomatic Card and looks for connected stores first.
0% VAT at checkout is a 21% advantage your customer sees immediately: higher baskets, faster decisions and loyal diplomatic clientele who return.
Every card is checked against the FPS Finance accreditation before you deduct the VAT. The E-Certificate is generated for you and the transaction is guaranteed under our agreement.
For your staff it takes a minute. For your customer it replaces a refund procedure of months.
A Diplomatic Card, physical or in the app, identifies an accredited diplomat or Mission.
Enter the card number and invoice amount in the web application. The card is validated instantly with FPS Finance.
Issue the invoice in the customer's name without VAT. The E-Certificate is generated and stored in your Merchant Portal.
You keep the E-Certificate as proof of exemption for your VAT return. No credit notes, no repayments, no chasing.
A diplomat bought from you with VAT and is entitled to get it back. We act as the accredited intermediary: the FPS Finance has validated the exemption and issued the E-Certificate. Here is what to do.
Open the request in the Check Platform. The validated E-Certificate is attached: your legal basis for the exemption.
Credit the VAT amount to the customer's invoice, referencing the E-Certificate number.
Transfer the VAT to us and we pass it on to your customer. You reclaim the amount from the Treasury on your next VAT return.
Connected stores deduct the VAT at checkout and never receive refund requests again.
Embassies and Missions now receive their invoices via Peppol through our accredited platform. If a Mission asks you for a Peppol invoice, nothing changes in your process, and you get paid VAT-Free instead of processing a refund later.
Your Merchant Portal follows each VAT-Free sale from registration through validation to settlement, and stores every E-Certificate for your accountant. The Check Platform lets non-connected stores view and download E-Certificates for refund requests.
600+ stores across Belgium already offer 0% VAT at the checkout, from department stores and electronics to the finest luxury houses.
PRIME clients enjoy exclusive discounts and private shopping events with partnered stores. Offer a PRIME advantage and we bring the diplomatic community to your door: in the app, by invitation and on event days.
PRIME · Partner storesThe most common questions from stores and suppliers. More in the full FAQ, or ask our Support Desk. We are happy to visit your store.
Mon–Fri 9:00–17:00 · +32 2 402 30 93 · info@diplomaticcard.beCheck the request in your Merchant Portal or the Check Platform: it includes the validated E-Certificate. Issue a credit note for the VAT, repay it to us, and reclaim the amount from the Treasury on your VAT return. Our invoice checklist explains what a compliant invoice contains.
There is no connection or subscription fee. A transaction fee applies per VAT-Free sale. Contact our Support Desk for the agreement and the rate that applies to your store.
No. Transactions are registered in our web application on any browser or tablet. The E-Certificate is generated after validation by the FPS Finance and stored in your Merchant Portal.
Every transaction is validated against the customer's active accreditation before you deduct the VAT. Under our agreement, validated VAT-Free transactions are guaranteed.
Nothing in your process: save the Mission's enterprise number (with the prefix BE) in your e-invoicing system and, alongside your usual invoice, send it via Peppol to that number. After validation you issue a credit note and a new VAT-exempt invoice.
